Sometime issues your are having in Canvas can be resolved by clearing your cache. Symptoms may include the following:
- You can login to the Single Sign On site (login.united.edu) but are unable to login to Canvas.
- Screen freezes up while working in Canvas.
- Get the error Invalid Login or Unauthenticated Token with trying to login to Canvas.
- Pages display slower than normal.
Clearing your browser cache occasionally is a good practice to following even when you are not have any issues. The following articles will show you how to do this:
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Clear cache and cookies |
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How to clear the Firefox cache |
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Clear your Safari browsing history |
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View and delete browser history in Microsoft Edge |
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Delete private data in Opera |
There are many articles on the web as well. Just search on "how to clear my cache".
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