Sometime issues your are having in Canvas can be resolved by clearing your cache. Symptoms may include the following:
- You can login to the Single Sign On site (login.united.edu) but are unable to login to Canvas.
- Screen freezes up while working in Canvas.
- Get the error Invalid Login or Unauthenticated Token with trying to login to Canvas.
- Pages display slower than normal.
Clearing your browser cache occasionally is a good practice to following even when you are not have any issues. The following articles will show you how to do this:
|Clear cache and cookies|
|How to clear the Firefox cache|
|IE Help - see section Security and Privacy|
|Clear you Safari browsing history|
|View and delete browser history in Microsoft Edge|
|Delete private data in Opera|
There are many articles on the web as well. Just search on "how to clear my cache".