How do I reset my own password?

To reset your own password, go to United's login page at

  1. Click on the Forgot Password button.
  2. Enter your United email address and your cell phone number and click on Next.
  3. A code will be sent by text message to your cell phone.  Enter this code and click on Next.
  4. Enter the answer to your pre-defined security question.
  5. Enter your new password and confirm it.
  6. Login with this new password.

If you are still not able to access your account or reset your password, contact the help desk at for assistance.



Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk